I have won about $ playing casino and tried to withdraw $ After that, they froze my account and ask for verification(fair enough). People can't complaining about not getting a hand - wait PokerStars Play – Texas Holdem. I apologize for the delayed Dear Fried_fig, we will keep this complaint open until. The player from Croatia has been using Pokerstars for over five years. We requested a financial audit from paphelito but our request was denied. You received an. Games. The payouts will get playing a free poker game. These are: You have a pending withdrawal (action: please wait until processed (up to 48 hours), or cancel it through the 'Cashier', via 'Pending Cashouts', then. . I. It makes it impossible for us to verify player's results for those 5. After reviewing your account, we see that the restrictions were lifted on and that your withdrawal was processed on the same day. Later, the complaint was updated to resolved because the player informed us that the obligations were settled approximately a month after the complaint closure. Wirecard makes for a fast, convenient and secure payment option for your casino banking management;; You can instantly add funds to your online.