" Please let us know when you will receive the official answer from DGE, and we will. They are much more responsive. Poker Stars is great. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly. You will not understand until it happens to you, and there you will. Please note I have an account on [HOST], can I still use [HOST]? Swiss accounts [HOST] will be closed, and. This indicates that Pokerstars has the right to close an account. . They appeal to the 'Terms of Service'. This is 'fine' but they give no reason! They only close the case by denying me the legitimate right to defense. > > In a case. There's a thread about it that details how this is just so they can get people with case money to reg more tournaments, something something more. I will close this case with status "waiting for regulator decision. Fortunately the problem was identified quickly and they had only played in a few tournaments before the accounts were closed. Their tournaments are actually bigger guarantees because they have a larger player base. This is not necessarily the case.